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Sr. Manager, RCV (Ring Central Video) Sales Strategy & Operations – Orlando/Remote


This is a Contract position in Las Vegas, NV posted May 8, 2022.

Sr. Manager, RCV (Ring Central Video) Sales Strategy & Operations

Say hello to possibilities.

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you are considering this role.

First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Global Operations Team to make sure we stay ahead of the competition.

We’re currently looking for: Sr. Manager, RCV (Ring Central Video) Sales Strategy & Operations

The Sr. Manager, RCV Sales Strategy & Operations will be a key leader in driving the growth and productivity of all RCV sales globally. RCV is a main focus for which Ringcentral as we continue to innovate our product. This role requires strong cross-functional leadership to deliver on a GTM strategy across channel and direct sales. You should have a proven ability to execute both strategically and tactically, and someone who is excited to do what it takes to make the company successful.

Key responsibilities include, but are not limited to:

· Manage/cultivate strategy and operating team of 10-12 individuals and leaders

· Capacity planning, goal setting, and account coverage models

· Manage weekly cadence of sales forecasting, pipeline coverage, reporting, and analytics

· Lead a significant portfolio of high impact, cross functional projects delivering operational excellence across projects, systems and customer/partner experience using best practices around process engineering, data automation and change management

· Identify areas for opportunity, analyze data, and deliver actionable insights to drive growth

· Work with cross functional teams to optimize lead, pipeline and sales flow and enable deal delivery

· Participate in the development and execution of the annual operating plan

· Develop AE retention and productivity initiatives

· Be the champion for sales leaders in cross-functional business stakeholders

· Play a key role in go-to-market planning and execution

Desired Qualifications

· 5-10 years of equivalent experience in Sales Operations, supporting direct sales and overlay functions

· Minimum 5 years in management of experienced leaders. This individual will be responsible for the growth and development of 2-3 teams.

· Comfortable working, and have a successful track record, in matrixed organizations and advocating for the business unit across leaders in other departments

· Strong and creative problem-solving skills with ability to analyze data, determine insights and develop programs to drive productivity and efficiencies

· High degree of comfort with process and data automation

· Strong project management and business improvement capabilities with a track record of delivering results across a complex portfolio

· Strong operational background, directly leading day-to-day business operations, and comfortable “owning” a sales target, and all that that ownership comes with.

· Strong organizational development, communication and leadership skills

· Familiar with a variety of routes to market (inside, field, channel and strategic alliance) and segments in multiple geographies (North America, EMEA, APJ)

· Flexibility, with the ability to adjust as needed, with a sense of urgency and a passion for new ideas.

· Committed to a positive atmosphere and runs towards challenges and problems with an energy for collaborative problem solving

· Must have SaaS, telephony and/or High-Tech experience

· Bachelor’s degree, or equivalent working experience, required. MBA preferred.

What we offer: (For FTE Roles only)

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)

· Comprehensive medical, dental, vision, disability, life insurance

· Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits

· 401K match and ESPP

· Flexible PTO

· Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace

· Paid parental leave and new parent gift boxes

· Pet insurance

· Employee Assistance Program (EAP) with counseling sessions available 24/7

· Rocket Lawyer services that provide legal advice, document creation and estate planning

· Employee bonus referral program

RingCentral’s Customer Lifecycle team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business, from pre-to-post sales. That’s why we’re the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $1.6 billion annual revenue run-rate. RingCentral has become the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™ ) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.