Director, Program Management (Speaker Bureau) – REMOTE

The Director, Program Management is responsible for planning and orchestrating educational programs. The Director, Program Management is a leader, and is a program manager with an innate ability to get things done.” They will lead direct reports for the implementation of programs and activities involving Key Opinion Leaders (KOLs). They will manage client expectations for program activities and He/she is responsible for implementing and executing these programs. They forge relationships with IP, Accounts and clients to ensure program specific needs are delivered both within budget and in a timely manner.

ESSENTIAL FUNCTIONS

Administrative

• Perform basic administrative duties such as data entry, scheduling and coordination of projects

Client Relations

• Provide support across internal client teams and vendors

Team Management

• Provide a day-to-day guidance and oversight of all projects for the team

Team Management & Development

• Provide guidance and support to the staff and assist in training, development, mentoring and management of the team.

Project Management

• Lead and manage day to day projects to ensure smooth delivery of programs and deliverables for specific account teams

JOB DUTIES & RESPONSIBILITIES

• Manage a team of direct reports, providing day-to-day guidance and oversight. Ensure they are trained and follow company and client-specific Standard Operating Procedures.
• Participate in budgets by providing program specific costs and give feedback on budgets created by IP/Accounts.
• Assist supervisor with assignments to Program Managers based on workload and account needs and ensuring appropriate work distribution across direct reports.
• Execute the companys most complex programs, projects and activities involving KOLs. Recruit, secure and contract and serve as primary liaison with external faculty and KOLs for all program management tactics.
• Comfortably handle multiple projects for multiple teams concurrently.
• Identify and manage outside vendors for all logistical activities (e.g. meeting planners both internal and external, web vendors, etc.)
• Manage speaker bureau portal and/or client speaker databases and oversee vendor that maintains the system (speaker bureau or client specific portals)
• Participate in team Job Opening Meetings (JOM), and ensure that Program Management activities and estimate are accurate for program.
• Update and participate in internal and client status meetings for assigned projects.
• Maintain current knowledge of the PhRMA code, Sunshine Act and client specific HCP reporting.

EDUCATION

• Bachelors in Business, Communications, or Meetings-Related Field

EXPERIENCE

• 4 years Pharma or Agency Medical Communications
• 1 year Managerial Experience

KNOWLEDGE & SKILLS

• Microsoft Excel – Familiarity to perform basic functions and formulas
• WorkFront
• Proof HQ
• Microsoft PowerPoint
• Proficiency in Microsoft PowerPoint- Create slides for business needs

COMPETENCIES

Time Management

• Carefully plans ahead to ensure tasks are undertaken and time is used efficiently

Interpersonal Skills

• Is able to establish and maintain rapport and build relationships with another

Communication

• Is attentive and shows interest in the subject; Expresses ideas clearly and accurately

Detail Orientation

• Acute attention to detail, with an emphasis on consistency and continuity.

Analytical Skills

• Strong analytical and interpretive skills.

Multitasking

• Effectively handle large volume of multiple projects or tasks and manage deadlines in a fast paced environment

Collaboration

• Ability to work effectively in a team environment to build and foster collaborative environment

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task