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Director, Product


This is a Full-time position in Las Vegas, NV posted March 18, 2021.

Join us as we change how the world works, for the better. Our work focuses around what we have found to be the three core elements of change: data, process, and upskilling. And we’ve created meaningful operational change inside some of the world’s largest companies: Walmart, Zappos, Tyson, Chick-fil-A, H-E-B, and many more. 

But changing how the world works goes beyond the solutions we create. We are proud to be a collective of high-performers that champion necessary change when we see it. We strive to model new (better) ways of working within our own company — taking a people-first approach to everything we do. 

We’ve been named a Best Place to Work for four years and made Entrepreneur’s list of “Top Company Culture” winners. We’re also proud to have made the Inc. 5000 list of America’s Fastest-Growing Private Companies for four years running (2017, 2018, 2019, 2020).

About the Role:

We are looking for a Director, Product to join our team and rally behind our mission to change how the world works, for the better. In this role, you will partner with the VPs and Directors of Client Experience and cross-functional teams in the pursuit of building great solutions for our clients. You will need a solid background in product development best practices as well as a proven ability to partner within strategic client relationships. 

In this role, you will be part of a product team supporting one of our enterprise clients as we work to reimagine the ways in which technology comes to life for their employees. Solving challenges at this scale requires a deep understanding of the problem at hand and a focus on simplifying the complex. You will need to be a self-starter with the drive and ability to help us move forward, even in the absence of clear direction.

Our team is a deeply talented assembly of product owners, designers, developers, strategists, and more. We value a broad spectrum of capability in our team, as well as the expertise that comes with specialization in specific disciplines. If this sounds like the kind of thing that inspires and motivates you, we’d love to hear from you.

Key Responsibilities:

What you’ll be doing (mostly). 

  • Developing RevUnit’s influence with each key client interaction
  • Actively partnering with the Director of Client Experience to develop revenue-generating strategies for clients that you service.
  • Leading the Product Community of Practice for RevUnit.
  • Pushing the product practice at RevUnit forward by challenging what doesn’t work and reinforcing what does.
  • Coaching other product team members for growth and development.
  • Actively contributing to product development work yourself.
  • Model what it means to lead with empathy, accountability, and candor
  • Supporting the VPs and Directors of CX in the development of the ideal customer experience(s) and offering(s) within the CX team’s business.
  • Anything else the team needs (we’re all in this together, after all)

Ideal Qualifications:

  • Embodies and reflects the RevUnit culture and values in both thought and practice: Do What’s Right; Be Fearless; A Little Better All The Time; I’ve Got Your Back, You’ve Got Mine; and Celebrate the Wins!
  • Passion to be a visible and active champion for the client, while collaborating with your cross-functional peers
  • Teachable and open-minded towards new ideas (especially if they aren’t yours)
  • Operate autonomously, with a bias toward action
  • Be able to roll with the punches and adapt quickly to change
  • Embrace radical candor as you form, communicate, and defend your ideas (especially while sitting on the receiving end of constructive criticism)
  • Willingness to spend time learning and training
  • 7-10 years of professional experience leading product development for digital platforms and business strategy

Bonus Points:

  • Familiarity with the Agile and Lean frameworks
  • Experience supporting and/or leading research initiatives and usability studies
  • Agile, Lean, and/or Six Sigma certification
  • Experience leading and managing teams of people in an agency environment
  • Experience partnering with nearshore/offshore teams
  • Expertise designing and building solutions for processes improvement/modernization, data intelligence/visualization, and up-skilling systems at scale.

We’ve identified three distinct practices that we believe create the environment for great teams and great work at RevUnit. These practices are collaboration, exploration, and ownership . We expect every team member to embody each of these practices within their role.

Full-time employees receive the following benefits.

  • RevUnit pays 100% of your individual premiums for Medical, Dental, Vision, and both Short and Long-Term Disability 
  • 401k matching program
  • Unlimited paid time off (within reason — we trust you to be responsible)
  • Paid parental leave
  • All Hands Meetings (focus on growth, development, and strategic company alignment) 
  • Company laptop, monitor, and accessories

We’re committed to hiring the best people for the job, regardless of race, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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