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Aristocrat: Program Director


This is a Full-time position in Las Vegas, NV posted May 8, 2022.

The successful candidate will contribute meaningfully while gaining exposure to all facets of Aristocrats global business.

You will meet great people and build a foundational understanding of CXS Mobile and Digital Products and the environment in which we thrive.

The CXS PMO is a critical component, so you need to be execution and delivery focused with proven leadership skills that allow you to establish a culture of collaboration.

Your contribution to the directives of this role will allow the company to be a high-performance environment and deliver a robust and exciting gaming experience to our customers.What you’ll doExecutive level communication and presence for external partners and customersOwn the end-to-end implementation oversight of large-scale, cross functional products for high impact customersSkillfully navigate the needs of both internal and external customers, finding the optimal balance between executing to Aristocrats strategy and ensuring customer satisfactionIdentify gaps in process and communication and take proactive steps to ensure cross functional alignmentUnderstand deliverables and internal timeframes, learn customer needs, and propose installation timeframes that align with that customer needLead and influence a team of diverse stakeholders to deliver a portfolio of projects on time by managing resources, risks, and expectationsComfortable planning and adjusting plans in fast paced and fluid work environmentPropose and drive continuous improvements into PMO and CX organizations from well facilitated lessons learned sessionsClearly articulate and escalate as appropriate risks, issues, and customer sentiment while representing the interests of CXS and moving team and project forwardCommunicate flawlessly and succinctly by tailoring information from multiple sources to keep all stakeholders informed and engaged with project progress in a variety of formatsPresent expert level analysis of impact, dependencies, and risk for any project deviationsOperate comfortably with ambiguity and structureMentor and train team in new processes, tools, and systemsFacilitate excellent meetings with clear agenda, engaged participants, and identified next stepsProactively track action items working with the team to overcome hurdles to keep projects on scheduleRecognize and resolve blockers to keep team focusedQualificationsMust be located in Las Vegas and be willing to travel up to 20% of the time onsite with customers8 years experience in Project/Program management in a global organization with complex software releases, such as ERP or CRM systemsExtensive experience in full life cycle of project management from initiation through lessons learned and closureBachelors degree or equivalent experience Exceptional interpersonal, team-building, conflict management, and communication skillsStrong analytical, problem solving, and decision-making skills This position may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.