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Head of Sales (Remote – US)

TrackStreet

This is a Full-time position in LAS VEGAS, NV posted September 17, 2022.

 

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Our Mission: Develop a world-class team, exceptional customer-centric experience, and market-leading technology that empower our clients and partners to protect and grow their brands.

What We Deliver: TrackStreet has built an industry-leading SaaS (Software as a Service) platform that leverages the power of artificial intelligence and automation to radically reduce brand/pricing policy violations and deliver actionable market data that strengthens customer relationships, drives sales, and Improves the bottom line for our clients. 

At our core, we believe that when our customers are successful, so are we. That’s why we spend our days creating solutions to complex and painful problems; problems humans just can’t solve on their own, so that our clients become empowered to be more productive and more powerful in what they do.

We combine world-class technology with world-class people to be a world-class partner. We look forward to showing you why we’re the best.

The Opportunity: As the Head of Sales, you will partner with the executive team to formulate and drive cohesive, well- planned sales strategies with the goal of driving lead conversion and overall revenue growth for the company.

You will be responsible for Sales, Channel Partnerships, and Business Development, ensuring company targets are exceeded. A well-planned and executed go-to-market strategy for TrackStreet is the core goal, measured by revenue across new and existing customers. You will be a key stakeholder in our future growth — marketing investments, demand generation, company narrative, positioning, messaging, and pricing. To be effective in this role you must be incredibly metrics-driven, using data to drive your strategies, and optimize the conversion funnel through the understanding of customer patterns, interests, and needs. From these, you will help enhance the sales team’s ability to close by ensuring they are seen as trusted advisors, and appropriately guiding customers through the benefits of TrackStreet’s platform.

You will create training programs and systems that optimize the effectiveness and efficiency of the sales teams. You will work with the Sales Operations team to create dashboards with actionable metrics that feed the sales strategy while providing critical visibility to the organization. You will focus on expanding into new customer segments, increasing average contract value, decreasing time-to-close, creating well-planned incentive and compensation strategies, refining sales approaches and process, and more generally, optimizing all critical components of the department.

The role requires a player-coach mentality; TrackStreet is looking for a leader who understands the need to be scrappy and stay involved to close a deal, while also designing processes and systems for scale. 

 

PRIMARY AREAS OF RESPONSIBILITY 

  • Drive Revenue: Design and execute on a yearly revenue plan, and work with the other members of the executive team to identify and establish new areas of growth and additional revenue opportunities while scaling existing channels.
  • Evangelize: Be a brand ambassador for TrackStreet both internally and externally. Internally, you will drive a culture of curiosity and innovation across the organization. Externally, you will serve as the face of the brand with clients as we continue to grow and expand our customer base.
  • Go to Market Strategy: Lead the go-to-market strategy, including: developing price points, identifying target customers, industries, and a cohesive customer acquisition strategy.
  • Dashboards & Analytics: Implement pipeline tools and tracking systems that enable visibility across the organization to understand the key drivers of sales and allow for clear testing of new campaigns, initiatives, messaging, etc. These tools will also allow for effective forecasting and KPI tracking. We are looking for predictive, problem-solving sales expert that can translate numbers into action. 
  • Sales Process Optimization: Proactively identify opportunities for sales process improvement. Measure and increase the sales close rate by standardizing the selling process and guidelines through instituting/executing comprehensive sales standards.
  • Sales Organizational Design: Develop the sales structure across all geographies and channels, including territory, organization, inside, and vertical/category, while iterating to find the most effective structure across all areas. 
  • Sales Training & Development: Recruit, hire, develop, and mentor a Sales team through training, coaching, promotions, rewards, recognition, and performance management; improve your team through skill enhancing programs (sourcing, targeting, presenting, closing, etc.).
  • Customer Relationship Management: Provide oversight of the CRM (HubSpot) system as well as other reporting tools within TrackStreet’s tech stack. Goal is to bring visibility across the organization while providing monthly, quarterly, and annual trends. This includes reports for key initiatives, category and industry progress, field productivity, and customer analysis.
  • Sales Tools: Oversee the due diligence and roll out of different tools which will both improve the sales team’s efficiency and increase client satisfaction. Leverage tech touch for self- service customer success.
  • Sales Collateral: Develop visually crisp and easy-to-understand content that can be utilized in the sales process – blogs, emails, video, sales kits, webinars & landing pages, case studies – that will illuminate these experiences to customers (new and existing).
  • Market Analysis: Develop a method to reliably anticipate and understand market trends, customer issues, and competitive moves to serve as a foundation for TrackStreet going forward. Identify emerging markets that could be valuable to the business.
  • Events / Industry Groups: Events and industry groups will be an important channel for this function. Oversee the ROI of cost, productivity, attendance, sponsorship, venues, and the creation of content.

QUALIFICATIONS

  • 10+ years of sales leadership experience selling to both Enterprise and SMBs.
  • Demonstrated track record of consistently exceeding revenue goals at scale. Experience
    Previous experience in leading, managing, and growing a sales team of 25+ across levels from Inside Sales to Sr. Account Executives
  • Experience developing competitive compensation plans and sales training programs to address common objections, trends, and the development needs of a growing sales team
  • Experience measuring, monitoring and setting goals against SaaS and business metrics (e.g. average deal size, time to close, customer / revenue church, CAC, ACV, NPS etc.). 
  • Data and metrics-driven with experience analyzing markets and trends, anticipating and identifying opportunities, and developing insight at a strategic level. 
  • Excellent strategy and GTM skills to formulate sales plans driving down CAC. 
  • Experience in the design and implementation of sales processes – pipeline development, strategy development, lead generation, and engagement and nurture campaigns. 
  • Strong communication skills and comfort interfacing with board and investors. Ability to communicate, present and influence all levels of the organization, including executive and C-level. 
  • Strong mentor capable of getting the most from your teams.
  • Undergraduate degree is required.

 

Interested in learning more? Please contact careers@trackstreet.com with any questions or to submit your resume.

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ABOUT TRACKSTREET

We’re a leading high-growth SaaS platform that protects the margin, reputation, and relationships of the best brands in the world. Our clients depend on us to see into the future in ways that enable them to straddle the worlds of eCommerce and retail, and to flourish in a quickly changing landscape.

We’ve got a tremendous team and we’re looking for that special someone who enjoys taking on a lot of responsibility in a dynamic, high-growth startup environment to join us. A recent finalist in the Codie Awards in the categories of Best eCommerce Solution and Best Sales and Marketing Intelligence Solution, TrackStreet is comprised of 6 modules (with more releasing shortly) which integrate to end surprises about the internet sales channel that erode customer confidence, reduce sales, and destroy brand equity. Our systems put brands back in control of their markets while enabling them to focus on building relationships and driving sales.

TrackStreet seeks a diverse pool of applicants and considers all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Learn more about us at  

 

 

 

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