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Technical Writer II

Anthem, Inc

This is a Full-time position in Las Vegas, NV posted May 8, 2022.

Description SHIFT: Day JobSCHEDULE: Full-timeBe part of an extraordinary teamWe are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change.

Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Location: Remote (100%)Responsible for writing strategic, highly customized, complex narrative to support new and existing Medicaid program initiativesPrimary duties may include, but are not limited to: + Gathers, writes, validates and updates training material, end-user documentation, operations manuals and technical user guides to support future maintenance and problem solving.

+ Works with a development team to evaluate documentation needs.

+ Reviews estimates and specifications as they pertain to the deliverables for each customer.

+ Communicates implementation of new releases to stakeholders.

+ Develops written solutions incorporating complex, custom strategies based on client vision and local market needs, leveraging best practices, brand standards, innovative ideas, and reviewer insights+ Identifies and creates standard content for the client database and edits content+ Aligns multiple written communication efforts with the overall client messaging and goals+ Partners with Subject Matter Experts (SMEs) to transfer knowledge, develop new solutions, obtain direction and create alternative solutions+ Researches, recommends, and develops creative approaches and solutions to content+ Serves as a key communications resource for business leaders and collaborates across various functional areas and with leadership to support Medicaid program initiatives+ Interview internal Subject Matter Experts (SMEs) to understand work functions and processes and gather information+ Participate in meetings to gather the necessary information to build content for the required deliverables and establish the best way to present new content and collaborate with internal and external teams to ensure that information is accurately addressed in deliverables+ Create, maintain, and edit clear and concise content that is used by a wide audience with varying skill levelsQualifications Requirements:+ Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 2 years of technical writing experience; or any combination of education and experience, which would provide an equivalent background.Preferred Qualifications:+ BA/BS in English, Writing, Technical writing, or similar studies+ Experience in managing complex business strategies or communication initiatives+ Experience in adhering to content templates/formats+ Experience in working in deadline driven environment strongly preferredWe offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem.

We require all new candidates to become vaccinated against COVID-19.

If you are not vaccinated, your offer will be rescinded unless you provide
– and Anthem approves
– a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate.

Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc.

has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion.

To learn more about our company and apply, please visit us at

Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact for assistance. REQNUMBER: PS70823-US