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Staff Field Appraiser – Auto

Sedgwick

This is a Full-time position in Las Vegas, NV posted June 17, 2022.

The ‘Apply with SEEK’ option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the ‘Apply’ option.

Staff Field Appraiser – Auto

IF YOU CARE, THERE’S A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

PRIMARY PURPOSE: To handle field appraisal assignments for our corporate fleets and insurance clients with an emphasis on Auto’s.

BENEFITS
Competitive salary

Flexible work schedule

Referral Incentive Program

Internal career progression and development

Benefits eligibility and 401(k) with company match day 1

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Set appointments same day, inspect within 24 hours and write estimate car side
  • Depending on location – appraiser is expected to write 6 to 10 estimates per day
  • Ensures proper vehicle tear down
  • Determine repair time allotments and required labor operations
  • Makes accurate repair/replace decisions
  • Assess and applies pre-existing damage, completes accurate total loss evaluations
  • Negotiates agreed price with shop decision maker and sets time bound expected completion date per Client Guidelines
  • Review and assess the validity of all supplement request
  • Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process
  • Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
  • Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
  • Provide extraordinary customer service to all parties involved in the claims process
  • Other duties as assigned by management or as needed.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • ​Performs other duties as assigned.
  • When not in the field, assist quality assurance team and be available for desk appraisal work as well

QUALIFICATIONS

Education & Licensing

  • Bachelor’s degree from an accredited college or university preferred (but not required). Licenses as required, as needed. Professional certifications as applicable to line-of-business preferred.

Experience

  • Four (4) years of insurance or body shop experience required.

Skills & Knowledge

  • Good technical knowledge of auto appraisals
  • Knowledge of client operations and labor regulations
  • Excellent oral and written communication
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Good judgment and discretion skills
  • Ability to manage multiple projects and set priorities
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • CCC One experience

WORK ENVIRONMENT

Must be able to work independently. This is a field appraisal position and you will be responsible for managing your local territory and scheduling your work day.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required locally

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

This position will include salary, benefits and government approved mileage expenses.

#LI-CR1

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.