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Showroom Host (Penn & Teller Rio_SB-GTG)

Caesars Entertainment Corporation

This is a Full-time position in Las Vegas, NV posted June 18, 2022.

SHOWROOM HOSTOBJECTIVE: To provide quality service to patrons attending shows/events in entertainment venues and assist in shows/events preparation and conclusion.* Arrive on-time in appropriate dress for scheduled shifts.* Ability and willingness to work any assignment. Assignments include, but not limited to, checking patrons’ cameras or any recording devices, setup and strike of entrance stanchions, taking and/or scanning tickets, handing out programs, assist ushers escorting patrons to seats, if needed and as directed, assist patrons special needs, such as helping those with wheelchairs, coordinating backstage tours, selling marketing merchandise, etc.* Be in assigned area by designated time.* Understand and perform duties of assignment.* Monitor physical surroundings in assigned area prior to and throughout show for safety, cleanliness and functionality; notify the Showroom Manager of concerns.* Respond quickly and courteously to patrons’ needs, questions, comments, or concerns with answers and/or action.* At end of show/event, walk through assigned area retrieving lost items, etc. and turn them in accordingly.MINIMUM QUALIFICATIONS* Enjoy working with public.* Ability to provide quality customer service.* Ability to solve problems quickly and courteously.* Excellent communication and problem solving skills, including ability to maintain composure under stress.* Part time, flexible shifts, available to work nights and weekends, including holidays.* Prior customer service experience preferred. Experience in a theater/show/event setting is highly desired.ESSENTIAL JOB FUNCTIONS* Understand and adhere to established policies and procedures.* Actively assist with established Front of House emergency procedures. Familiar with location and operation of emergency exits and equipment.* Assist House Manager with procedures for injuries, medical problems, etc.* Assist patrons with ADA / special needs.* Ability to provide accurate knowledge to patrons regarding venue logistics (i.e. location of ticket office, restrooms, phones, concessions, information about the show/event, general building history, etc.)* Ability to read event ticket (visual acuity corrected to read as small as 11-font print) in dim lighting with use of provided flashlight.* Ability to repeatedly climb stairs – up and down – to provide effective staff coverage in all areas of theatre, as needed.* Ability to lift 20 lbs. items such as stanchions, boxes, etc.* Ability to stand for long periods, sometimes for the entire duration of the show/event.
Associated topics: anchor, announcement, announcer, co host, commenter, cooking, meteorologist, news, on air, soccer