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Return Agent at Enterprise

Enterprise Holdings

This is a Contract position in Las Vegas, NV posted September 19, 2022.

Overview: Enterprise located at the Denver International Airport, has an exciting opportunity for a Return Agent Return agents are responsible for providing superior, friendly, efficient service to all of our customers during the rental return process.

This is a short interaction with customers however the Return Agent will provide professional, knowledgeable, and courteous service while accurately completing all transactions.

A Return Agent will greet the customer, while inspecting the condition of the vehicle, before verifying the invoice and the customers experience with us at National and Alamo.

This position works primarily outside in all seasons and weather conditions with a great team and in a FUN culture Starting compensation for this position is $19 / hour working 40 hours a weekEarn up to $300/ month in bonusesOur employees also enjoy a competitive benefits program (medical, dental, and vision benefits, PTO, etc.), an employee wellness program, 401K and profit-sharing, participation in a national discount program with numerous preferred partners, and employee-discounted rental cars for you and your family Responsibilities: Complete return transactions with 100% accuracyGreet all customers using prescribed, appropriate dialogue as they arrive on the lotDiscreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss reportIdentify vehicles for the following: preventative maintenance, system holds for turnback, recall, mechanical issues, damage issues etc.

and verify their movement to the proper lot locationUse of proper statement to determine if vehicle is being returned with full tank of gasComplete a service alert for any mechanical and or body damage communicated by the customersRemind customer to check for personal belongingsAdvise and review rental charges; and provide an accurate receipt to the customer before inquiring about customer service and satisfactionProvide information in a professional and courteous manner regarding transportation to the airport terminalKeep lot organized for ease of access and traffic flow Equal Opportunity Employer/Disability/Veterans Qualifications: Must be at least 18 years oldMust have a High School Diploma or G.E.D.

requiredMust have a valid driver’s licenseMust not have more than 2 moving violations and/or at-fault accidents within the last 3 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureNo drug or alcohol related convictions on driving record in the last 5 yearsMust be able to work a 40 hour work weekMust be able to work outdoors in all season and elements with long periods of standing