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IT Systems Analyst (CRM)

American Homes 4 Rent

This is a Full-time position in Las Vegas, NV posted March 5, 2021.

nn American Homes 4 Rent nn nnAs one of the country’s fastest-growing property management companies of single-family rental homes, American Homes 4 Rent has an exhilarating and fluid start-up culture and permanency of a well-founded corporation, rich with diversity.

As pioneers in the industry, solidified by our place on Wall Street, American Homes 4 Rent (NYSE: AMH) is currently looking for qualified candidates.

With a culture of unprecedented growth, quality and innovative collaboration, we are seeking personalities to complement our attributes.nn nnThe Systems Analyst is responsible for supporting the design, modification, installation, testing, and maintenance of financial systems to ensure accuracy and efficiency.

This position will aid in documenting application and system environments (architecture, ecosystem, interfaces), developing application procedural documentation and knowledge base information, and supporting the day-to-day “run” operations of financial applications and systems.

Assigned tasks will require a mixture of technical and analytical skills.

This position will work in a cross-functional team environment and will have the ability to collaborate effectively to implement and maintain business solutions.

nn nn nn nn Responsibilities nn Designs, implements and supports CRM, ERP related applications and solutions; Reviews, analyzes, and maintains financial application and system environments; Monitors the overall availability and performance of the application/system environments and associated integrations.

Investigates, triages, and troubleshoots escalated issues and system outages; performs root cause analysis and excercises appropriate problem management strategies; Liase with other teams to resolve technical dependencies, issues, and risks.

Provide end-to-end support for all Property Operations, Scheduling, Vendor, and Inventory Management.

Maintains and monitors support queues and service level agreements.

Conducts regular reviews of applications by generating and building reports that shows efficiencies and improvement areas.

Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.

nn Requirements nn Bachelor’s degree in Computer Science, Information Technology from four-year college or university or an equivalent combination of education and experience.

Minimum of 2 years’ experience Business, Systems and/or Application Analysis.

Minimum 3 years’ experience in Systems or Applications Support.

Strong documentation and communication skills.

Knowledge and experience in Microsoft Dynamics
– CRM or similar CRM platform Experience with Dynamics 365, CRM or any similar Customer Relationship Management Platform Experience in supporting Public Cloud and SAAS technologies nn nn nn Work where you feel right at home nn nnIf you are a versatile professional who values culture, a concerted environment and the potential for exponential growth, we want to work with you!

Apply now and someone from our Talent Acquisition team will reach out to you soon!nn nnInformation regarding AR’s collection and use of your personal information can be found at nn nn Related Keywords nn nnProcess Improvement, Technical Support, Collaborative, Full Time, Document Management, Compliance, Technology nn nn#LI-WR1nn
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