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IT Systems Administrator

American Homes 4 Rent

This is a Full-time position in Las Vegas, NV posted March 9, 2021.

American Homes 4 Rent
As one of the country’s fastest-growing property management companies of single-family rental homes, American Homes 4 Rent has an exhilarating and fluid start-up culture and permanency of a well-founded corporation, rich with diversity. As pioneers in the industry, solidified by our place on Wall Street, American Homes 4 Rent (NYSE: AMH) is currently looking for qualified candidates. With a culture of unprecedented growth, quality and innovative collaboration, we are seeking personalities to complement our attributes.

The IT Systems Administrator maintains the enterprise desktop and server environments as well as provides support to various enterprise-level applications and services used by the business. The IT Systems Administrator works with the Service Desk, Engineering, and Security teams to maintain best practices in patch management, application deployment, backup/restore, and major incident management for our workstation and server environments. Works independently with general supervision. Problems faced are difficult but typically not complex. May influence other staff and/or cross train within the job area through explanation of facts, policies, and practices.

Responsibilities
– Uses a variety of enterprise management tools to ensure all managed systems are up to date with the latest supported operating systems, patches, and are compliant with all required operational and security software.
– Evaluates and makes decisions on monitoring and event management. Performs analysis of monitoring solutions, develops and implements processes for event handling in conjunction with the Systems Engineering and Applications teams.
– Acts as the owner for major incident management. Develops updated policies and processes around system outage management and communicates outage updates with our business users.
– Builds and maintains a library of software for end-users to access for self-service application installations for Windows, macOS, and iOS environments including application packaging and coordination of testing.
– Work alongside the Asset Management team to ensure all systems are compliant with license counts for installed software.
– Develops and maintains processes and systems for endpoint management; including application, patch, and OS deployment.
– Acts as an escalation point for support for issues regarding: Office 365, Microsoft Exchange, and server backup/restore. Documents procedures and resolutions for low to moderately complex issues for remediation by Service Desk I and II teams.

Qualifications
– Bachelors degree in Business Administration, Computer Science, Information Technology, Logistics and/or related preferred.
– Minimum 2-4 years of related experience in network and PC support for a multi-site business environment.
– Experience with desktop/server environment maintenance, including Active Directory and group policy.
– Experience with endpoint management systems such as WDS, MDT, SCCM, Jamf, or Intune.
– Experience with application packaging to create automated installations of software via scripting (batch file/PowerShell), or custom .msi/.mst files for Windows and .dmg/.pkg files for macOS.
– Experience with Patch Management best practices utilizing WSUS, SCCM (SCUP), or other technologies.
– Knowledge of enterprise management for Apple (macOS/iOS/iPadOS/tvOS), and Android devices including software delivery and updates via MDM.
– Basic to intermediate understanding of networking terms and technology including DHCP, DNS, VLANs, and Switching.
– Familiarity with a variety of SaaS model applications.

Work where you feel right at home –
If you are a versatile professional who values culture, a concerted environment and the potential for exponential growth, we want to work with you! Apply now and someone from our Talent Acquisition team will reach out to you soon!

Related keywords –
Information Technology, Operations Engineer, Systems Engineer, Enterprise Management Systems, Data Management, Process Improvement, Collaborative, Full-Time, Compliance, Escalations
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Information regarding AH4R’s collection and use of your personal information can be found at https://www.americanhomes4rent.com/addenda/employee_privacy