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Rochester Regional Health Systems

This is a Contract position in Las Vegas, NV posted August 4, 2022.

SUMMARY As an Interpreter, your dedication to each customer and their needs, superior knowledge of a second language and demonstrated cultural sensitivity makes you an important resource for non-English speaking patients and families.STATUS: Full TimeLOCATION: Irondequoit Therapy 1381 East Ridge Road DEPARTMENT: Physical TherapySCHEDULE: Mon-Thurs 8-430 Fri 730-4 ATTRIBUTESIn lieu of a degree, equivalent combination of experience and education will be consideredExceptional customer service and communication skillsCompassionate, kind and patient focused demeanorSuccessful completion of Language Skills assessment prior to hireNational Certification preferredRESPONSIBILITIES Customer Service.

Conduit for interpretation of patients cultural needs to service staff; interpret clinical and other interactions between patients, families and staff; translate documents and other printed materials as requested by organization, arrange with outside translation vendors as needed; on-call for patient service needs and responds in a timely mannerTime Management.

Accept referrals via pager, voice mail and other methods for interpreting both emergency and scheduled interactions; prioritize requests and recommends utilization of other methods if needed; familiar with medical terminology and proceduresDevelopment.

Participate in cultural sensitivity training opportunities for organization staff relating to interactions with patients and families of various cultures; member of related committees such as Cultural Diversity and Patient Education