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Westgate Resorts

This is a Full-time position in Las Vegas, NV posted May 1, 2021.

Job DescriptionPerform full range of teller-type services as pertains to attraction ticket sales from Westgate Resorts Giftrooms. Maintain ticket and cash bank security through scrutiny of all transactions.DUTIES* Accurately and efficiently gift qualified customers at the end of the timeshare sales presentation, using the P.O.S. system on a daily basis.* Balance money and ticket bank amounts at the beginning and end of shift.* Handle discrepancies in gift offers. Call Marketing Liaison, Reservations Manager or Broker Manager for verification.* Resolve problems/complaints arising from guest misunderstanding of gift offers, ticket features, etc.* Sell attraction tickets and merchandise. Make reservations for dinner shows as needed.* Provide basic directions, maps, attraction and area information to the customers as needed* Provide customers with transportation when needed. Keep accurate transportation log that is sent to the Corporate Offices for invoice reconciliation.* Complete daily paperwork accurately and thoroughly. Explain any overages or shortages on closing tape.* Verify transactions to paperwork to make sure it counterparts to the cash drawer.* Furnish Marketing Liaisons with a cash bank for refunding non-qualified tours. Balance the bank with the Marketing Liaison at the end of the day.* Daily clean and secure work place.* Reconcile merchandise inventory on a daily basis.* Keep ticket price boards updated.* Verify each others deposits before dropping the deposit on daily bases.