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Medical Scheduler

Elite Sports Medicine + Orthopedics

This is a Contract position in Las Vegas, NV posted November 23, 2021.

Are you seeking a challenging, yet rewarding position in healthcare?

Do you like working with people over the phone?

Are you calm under pressure, attentive to detail and enjoy working in a team environment?

We have an exciting opportunity to join our team as a Scheduling Support Specialist This position is located at our Midtown location and is Monday-Friday between the hours of 7:00am and 5:00pm.

MINIMUM ESSENTIAL JOB REQUIREMENTS Maintain a high level of customer service at all times to patients, colleagues, and referring doctors Answer incoming calls and return voicemails as needed to schedule new and return patients for all providers which includes: Understand and follow script and protocols for each provider Understand existing contracts for each provider and stay updated on changes Copy and send applicable documentation and medical records Ensure that information needed to treat each patient is in patients file and if additional information is required, take necessary steps to get files from hospital and referring physicians and call other providers such as referring records, demographic information, insurance information and imaging discs Accept and return calls for and related to patients Answer phone calls promptly and professionally while always being polite to the patients Schedule new and return patients for all providers includes following proper protocols and understanding the parameters within which the providers work.

Understand existing contracts that the new provider participates in is paramount to being able to adequately carry out these duties.

Copy and send documentation and medical records Fax information to the patients or other healthcare service providers Maintain available via telephone and e-mail for scheduling questions as appropriate KNOWLEDGE, SKILL AND COMPETENCY REQUIREMENTS Knowledge of medical practice procedures and terminology is helpful At least two years of appropriate medical office job experience required Ability to perform multiple and diverse tasks simultaneously Experience performing redundant tasks with minimal error rate Experience working in potentially stressful situations High-level customer service and communication skills Excellent teamwork skills Preference for activities involving face-to-face interaction Ability to use good judgment in the course of work Job Type: Full-time Pay: $15.00
– $16.00 per hour Benefits: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Work Location: One location Work Remotely: No Work Location: One location by Jobble