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Technical Customer Service Representative

SIX SIGMA/Winslow Automation Inc.

This is a Contract position in Las Vegas, NV posted June 19, 2022.

Position Title: Technical Customer Service RepresentativeLocation: Milpitas, CADuration: Full-timeCompany DescriptionSix Sigma (the services division of Winslow Automation, Inc.) is the industry expert in the soldering and modification of high-reliability integrated circuits for space, telecommunications, military, and medical industries.

With 30 years of experience, we are one of the few remaining semiconductor manufacturing companies in Silicon Valley and we are here to stay We believe in doing it right the first time and doing the right thing all the time.

Our team of 100 employees is continuously growing and we need honest, reliable, and fun individuals to join us.Why Join Us?Stable high-technology company, fun-loving team members401(k), Profit Sharing, PTO, Vision, Dental, Health, HolidaysClose to BART and light railProud to be 100% vaccinated/Must be fully vaccinated Position SummaryWe are looking for a dynamic, outgoing, technical-oriented, customer-friendly individual.

As a Technical Customer Service Rep, your role would include preparing quotes, reviewing and accepting purchase orders, reviewing customer specifications & non-disclosure agreements, and working with team members from Engineering, Quality, and Manufacturing to address customer concerns.

The individual in this position will report to the Customer Service Supervisor.Education & ExperienceBachelor’s Degree preferredMinimum 2 years of experience in customer serviceStrong customer relations skillsStrong oral and written communication skillsAbility to enter data and use databases, customer portals, email, MS Windows, and office equipmentPhysical RequirementsSee attached