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Product Support Analyst

Cozymeal, Inc.

This is a Full-time position in Las Vegas, NV posted May 9, 2021.

Senior Product Analyst (Part-Time or Full-Time, Las Vegas, Nevada – Remote Role Possible)

Senior Product Analyst (Part-Time or Full-Time, Las Vegas, Nevada – Remote Role Possible)

Discover. Savor. Connect. Welcome to the chef’s table!

Cozymeal is the #1 marketplace in the U.S. and Canada featuring the best culinary experiences and products, including top-rated cooking classes, private chef experiences, team building activities, cookware and more!

Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and more unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our highly curated quality cookware as a gift or for use at home.

About the Role:
We’re looking for a highly efficient Senior Product Analyst to join our growing team to help us improve product features, measure the impact of product features and experiments, build dashboards to monitor product health and derive user behavior insights that inform product development roadmap and strategy to unlock the next stage of Cozymeal’s growth. The ideal candidate will be data-driven, intellectually curious, and a clear communicator.

Responsibilities Include:

  • Support the Product Manager with sprint planning.
  • Manage and track the status of products throughout the project lifecycle; enforce and redefine as necessary.
  • Collaborate closely with key stakeholders to design and implement specifications for new features and tools.
  • Improve product features, measure the impact of product features and experiments.
  • Partner with Sales and the Community to ensure effective training and communications to key stakeholders.
  • Complete and document any process mapping and process redesign/improvement opportunities that will be used for effective training and process/product improvements.
  • Create process models, specifications, diagrams, and charts and translate it into functional requirements in a clear manner that is comprehensible to developers/project team for their guidance.
  • Design KPIs / KRIs that can be used by stakeholders to track progress and identify areas that require further change/remediation.
  • Analyze trends and pore through our data to answer critical business and product questions.
  • Manage dependencies of both internal and external stakeholders.
  • Stay up-to-date on the latest process and IT advancements to automate and modernize systems.
  • Support the delivery of additional initiative outcomes as required.
  • 4+ years of experience as a Product Analyst.
  • Bachelor’s degree or equivalent in product design, engineering, computer science, mathematics, business or similar field.
  • Must have experience working on large scale projects as well as handling day-to-day operational requests from the business.
  • Experience working in online marketplaces is a plus!
  • Experience working in a startup environment is a plus!
  • Must be detail-oriented and must be capable of delivering a high levels of accuracy.
  • Able to think analytically, solve problems to complex business processes, and document results.
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Project management experience is preferred but not required.
  • Competence to build and effectively manage interpersonal relationships at all levels of the company.
  • Excellent verbal and written communication skills
  • Proficient in Google suite and Excel

Hours: 15-20 hours per week with the opportunity to convert into a full-time role long-term.

What We Offer:

  • Work anywhere in the US (we are 100% remote team)
  • Competitive pay
  • Great work environment with a strong and friendly team of co-workers

Location: Las Vegas, NV or Anywhere in the US. This is a remote role and qualified candidates from anywhere in the US can apply for this role.

If this sounds like you, then Cozymeal just might be the right place for you! Welcome home!

US Headquarters:
95 Third Street, 2nd Floor
San Francisco, CA 94103

Austin Office:
501 Congress Avenue, Suite 150
Austin, TX, 78701

Baltimore Office:
400 East Pratt Street, 8th Floor
Baltimore, MD, 21202

Boulder Office:
1434 Spruce Street, Suite 100
Boulder, CO, 80302

Chicago Office:
141 W. Jackson, Suite 300A
Chicago, IL, 60604

Fort Worth Office:
420 Throckmorton Street, Suite 200
Fort Worth, TX, 76102

Las Vegas Office:
500 North Rainbow Blvd, Suite 300
Las Vegas, NV, 89107

Miami Office:
801 Brickell Avenue, 8th Floor
Miami, FL, 33131

Minneapolis Office:
100 South Fifth Street, 19th Floor
Minneapolis, MN, 55402

New York City (NYC) Office:
136 Madison Avenue
New York, NY, 10016

Orange County Office:
17901 Von Karman Avenue, Suite 600
Irvine, CA, 92614

Pittsburgh Office:
322 North Shore Drive Building 1B, Suite 200
Pittsburgh, PA, 15212

Portland Office:
111 Southwest Fifth Avenue, Suite 3150
Portland, OR, 97205

Salt Lake City Office:
136 East South Temple, Suite 1400
Salt Lake City, UT, 84111

Seattle Office:
506 Second Ave, Suite 1400
Seattle, WA, 98104

St. Louis Office:
100 South 4th Street, Suite 550
St. Louis, MO, 63102

Washington, DC Office:
1300 I Street NW, Suite 400E
Washington, DC, 20005