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Mac Support Technician (H)

Avispa Technology

This is a Contract position in Las Vegas, NV posted June 21, 2022.

Mac Support Technician 1114925 (H)A leading digital streaming network is looking for a Mac Support Technician.

The successful candidate will provide hybrid technical support for our Print, Broadcast Line Producers, OTT, and Digital Media departments in our NY office.

The ideal candidate has knowledge of Adobe CS, Microsoft 365, and other standard Mac Applications.

The company offers a great work environmentMac Support Technician Pay and Benefits:
• Hourly pay: $45-$55/hr
• Worksite: Leading digital streaming network (New York City, NY 10019)
• W2 Employment, Group Medical, Dental, Vision, Life, 401k, PSL
• 40 hours/week, 8 Month Assignment, Possible extensionMac Support Technician Responsibilities:
• Maintain, troubleshoot and upgrade in house Print and Digital production systems.
• Troubleshoot and respond to end user questions and problems and communicate resolutions to colleagues.
• Able to perform hardware roll outs and software installs, bug tracing, resolve peripheral conflicts, do basic networking configuration, drive maintenance, peripheral setups, printer maintenance, data protection, and recovery.
• Responsible for new hardware and software intake, inventory, and asset management.
• Responsible for limited research and development activity such as testing of new software and hardware and research into new technologies to advance the workflow.
• Maintenance and support of hardware, software, and peripherals associated with multiple desktop production systems and servers.Mac Support Technician Qualifications:
• 1-2 years of MAC support experience.
• Troubleshooting Mac OSX experience.
• Working experience with print peripherals is desired.
• Must understand the fundamentals of print and digital production.
• Knowledge of Adobe CS, Microsoft 365, and other standard Mac Applications.
• Basic understanding of networking and a working knowledge of network shares.
• Strong communications, interpersonal, and troubleshooting skills.
• Detail-oriented, self-motivated, and responsible.
• Basic understanding of how to configure workstations using JAMF.