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fox dealer: Client Service Representative

fox dealer

This is a Full-time position in Las Vegas, NV posted May 9, 2022.

You must be located in the Las Vegas area to apply; this position is currently a hybrid role (on-site 3 days a week; remote 2 days a week)**Fox HQ is located in: Pasadena, CA Position Summary : Is providing white-glove customer service important to you? ! Do you want to work for a company where you can work hard & play hard? Look no further… At Fox Dealer (an Equal Opportunity Employer), a Client Service Rep is responsible for maintaining customer (dealer) websites and providing exceptional customer service while being proactive and maintaining great client relationships. Essential Duties and Responsibilities: Proactively collect monthly dealership offers Assign tasks to design, media, and/or development teams on a daily basis Ensure all assigned tasks are completed efficiently and accurately Troubleshoot inaccuracies or problems while monitoring client websites Act as the main point of contact at Fox Dealer for client requests Perform monthly QA of all assigned dealership sites Qualifications: Must possess organizational and communication skills, both written and oral Strong ability to manage multiple tasks and priorities Problem solver by nature Must be detail oriented with the ability to meet deadlines Highly motivated and a true team player Self-starter who can take direction well Strong sense of urgency Education and/or Experience: Ideally 2+ years’ experience in a Support/Customer Service role handling multiple clients 1+ years’ experience handling difficult customers Some experience in a trouble-shooting capacity Technical Skills : Proficient in Google Suite Aptitude for working within a CRM (Salesforce preferred) HTML Experience a Plus, But Not Required Adobe Photoshop experience also a plus Powered by JazzHR nDdXWCYXaJ