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Customer Service Weekly Walk-In Interviews


This is a Contract position in Las Vegas, NV posted September 21, 2022.

Customer Service Weekly Walk-In Interviews Uline: not your average customer service We train and empower our people with the tools to deliver best-in-class customer care.

Youll develop core skills, preparing you to advance within our stable, growing company.

Learn more and interview for Customer Service roles at our upcoming weekly walk-in interviews.

All interviews will follow CDC and local guidelines.

Registration is preferred, but walk-ins are welcome.

Dates & Time: Every Tuesday, from 8 AM
– 10 AM Every Thursday, from 2 PM
– 4 PM Positions: Customer Service Representative (English & Bilingual (Spanish) Customer Service Management Trainee Customer Service Team Lead Location: 12355 Uline Way, Kenosha, WI 53144 24/7 operation
– various shifts available with set schedules.

_____________________________________________ Customer Service Representative Both English and Bilingual Spanish openings are available Starting pay up to $25 per hour (English only) PLUS a $2,500 Sign-on Bonus Starting pay up to $26 per hour (Bilingual English / Spanish) PLUS a $2,500 Sign-on Bonus Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

Communicate with customers via phone, email and chat.

Solve customer problems and find best possible solutions.

Help customers navigate Ulines website and place orders online.

Provide knowledgeable answers to questions about products, pricing and availability.

Respond to shipping inquiries and answer order status questions.

High school diploma or equivalent.

Bachelors degree preferred.

Desire to provide the best possible experience for our customers.

Thrive in a fast-paced environment.

Bilingual candidates must be 100% fluent in both English / Spanish (read, speak, write).

Customer Service Management Trainee From $23 to $28 per hour Manage and lead a team of customer service reps on a daily basis.

Participate in a rotational training program covering all aspects of customer service management.

Set goals and provide mentoring / coaching.

Perform quality monitoring on team members and provide feedback.

Audit department processes and identify areas for improvement.

Assist in the recruiting process to fill customer service positions.

High school diploma or equivalent required.

Bachelors degree preferred.

Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.

Strong track record of customer-focused service and attention to detail.

Prior leadership / management experience is a plus.

Customer Service Team Lead From $25 to $33 per hour Coach and develop Customer Service Representatives in all areas of performance including metrics and behaviors.

Audit phone, email and other customer interactions, observing performance, techniques and application of guidelines and procedures.

Evaluate quality, track results and provide coaching for increased success.

Provide feedback to management and challenge processes to increase efficiency and customer satisfaction.

Complete performance reviews and assist with interviewing process for new Customer Service hires.

Train reps to understand policies, procedures and products.

Communicate policy updates and Uline information through team meetings and one-on-one sessions.

Document coaching and development sessions.

Handle escalated customer issues and provide weekly function support for customer interactions.

High School diploma or equivalent required.

Bachelors degree preferred.

3 years customer service experience.

2 years of experience in a leadership / supervisory role preferred.

Benefits Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

401(k) with 5% employer match.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks Best-in-class, clean, modern facilities.

First-class fitness center with complimentary personal trainers.

Beautifully maintained walking trails.

Uline is proud to operate as a drug-free workplace .

All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled LI-TF1 LI-IL001 (IN-KNCS) Our employees make the difference and we are committed to offering exceptional benefits and perks Explore blank”> to learn more