This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Find jobs in Las Vegas today

To post a job, login or create an account |  Post a Job

  Jobs in Las Vegas  

Bringing the best, highest paying job offers near you

Slide 1
Slide 2
Slide 3
previous arrow
next arrow

Customer Service Representative

Preferred Homecare

This is a Full-time position in Las Vegas, NV posted November 24, 2021.

**Generous Sign-On Bonus Offered to Eligible New Hires**

Preferred Homecare is the leading provider of comprehensive home healthcare products and services in the Western United States.

We offer a full range of infusion, nutrition, respiratory, and home medical equipment therapies and services across the West and Southwest.

WHY WORK AT PREFERRED HOMECARE?

Culture
– An inclusive, open and friendly environment focused on our associates and their success
Benefits
– Comprehensive benefits package with flexible options to fit your individual health and financial needs
Training
– Robust training programs focused on job-related skills and professional development
Growth
– An industry leader who continues to transform the way care is delivered to our patients
The Customer Service Representative is responsible for accurately, thoroughly, and in a time-sensitive manner, processing patient orders and providing clear and timely communication to all stakeholders.

This position is the voice of the organization as well as the primary resource for patients and physicians to obtain information and answers to questions.

Tasks:
Responds to telephone inquiries and orders from patients and referral sources
May assist walk-in patients with the selection of equipment, supplies, and services
Determines resolution of patient and referral inquiries, questions, or concerns
Identifies concerns and ensures they are recorded in Concern Tracker system when appropriate
Completes electronic intake process in billing system, performs verification of insurance, and reviews all documentation for accuracy and to qualify patient for services
Contacts patients to inform them of any patient payment requirements, collects payment, and determines best delivery method, providing instructions for receiving delivery
Qualifications:
High School diploma or GED required
Prefer 3-6 months experience in home health, customer service, call center or insurance setting
Strong organization and communication skills
Should have basic computer and typing skills
Job Type: Full-time

Benefits:
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Supplemental Pay:
Signing bonus
Work Location:
One location
Work Remotely:
No
Work Location: One location